Privacy Policy

Introduction

Alamo Artificial Grass Installation ("we," "us," or "our") operates the website located at alamoartificialgrass.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and the choices you have regarding your personal data. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you use our website.

Information You Provide

When you fill out a contact or estimate request form on our website, we may collect your name, phone number, email address, project address, and any details you choose to include about your project. We only collect the information you voluntarily give us.

Information Collected Automatically

Like most websites, ours collects certain information automatically when you visit. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and third-party analytics tools such as Google Analytics. We use this data to understand how visitors use our site and to improve our content and services.

Cookies

Our website may use cookies - small text files stored on your device - to improve your browsing experience and to support analytics. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. If you choose to disable cookies, some portions of our website may not function as intended. Third-party services such as Google Analytics may also set their own cookies in accordance with their respective privacy policies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for estimates
• Schedule on-site consultations and project appointments
• Communicate with you about your project before, during, and after completion
• Improve our website content and user experience
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

We do not sell your personal data. We may share your information only in the following limited circumstances:

• With service providers who help us operate our website or communicate with you (such as our form provider or email service), who are contractually required to keep your information confidential
• When required by law, such as in response to a court order, subpoena, or government request
• To protect the rights, property, or safety of Alamo Artificial Grass Installation, our customers, or others

Data Retention

We retain personal information you submit through our contact forms for as long as necessary to respond to your inquiry and fulfill any resulting service agreement. If no service relationship is established, we may retain your contact details for a reasonable period in case you reach out again. You may request deletion of your information at any time by contacting us directly.

Your Rights and Choices

You have the following rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to correct any inaccurate information.
• Deletion: You may request that we delete your personal data, subject to any legal retention requirements.
• Opt-out: If we ever send you marketing communications, you may opt out at any time by contacting us or using the unsubscribe link in any email.

To exercise any of these rights, contact us at hi@alamoartificialgrass.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please reach out: